Back to Squawk list
  • 4

Air NZ, United fail to honour $450 US-NZ return fare

A Texas woman claims United airline refused to honour a $656 (US$450) US to NZ return ticket she tried to book through its website. In an email to the Herald, Carol Wright explained how in April, she booked a return fare for a July 2016 trip - the US legs on United and the trans-Pacific legs with Air New Zealand. The next morning, Wright received an email from United claiming that Air New Zealand was unable to ticket a portion of her trip. A United phone representative had told Wright that Air… ( More...

Sort type: [Top] [Newest]

Typical of the american and Kiwi carrier not honoring this ticket mind you UAL have a bad reputation for service and incidents from many decades back But I am surprised air new zealand never honored this ticket but there in for war games with other competitors in NZAA even though anz have a world class reputation for in flight service and highly maintaining there aircraft. Your not the only one out there that had this problem


Don't have an account? Register now (free) for customized features, flight alerts, and more!
This website uses cookies. By using and further navigating this website, you accept this.
Did you know that FlightAware flight tracking is supported by advertising?
You can help us keep FlightAware free by allowing ads from We work hard to keep our advertising relevant and unobtrusive to create a great experience. It's quick and easy to whitelist ads on FlightAware or please consider our premium accounts.